As most of you already know, we are a completely remote team, based in 2 different countries, Greece and India. How do we manage to do all these awesome things together? The answer is quite simple: Close collaboration by using the right tools. And above all: True passions to fuel our engines.
The day begins
We have three and a half hour difference in our timezones. When we wake up at 9:00am in Greece, it is already 12:30pm in India. Ram is already in the works. We use many apps to organize our workflow, and the most essential one is HipChat. It is a tool that allows us to chat, and keep our communication concentrated in one place. A truly useful app that we enjoy using so far.
The day typically starts with addressing support tickets at our support desk. Ram, me and Basilis (our new support staff) work to address issues and reply to customer questions for some hours. We monitor issues, report and collect bugs at Github, and make our best to help users make the most out of our themes. Then, while Basilis keeps the support desk under his radar, Ram and I continue to work on the new things we prepare. Design and develop themes, plugins, updates and whatever it is that will be delivered to our end customers.
Time for a lunch break, stretching and re-booting our minds. We get back to continue, each one at his own workflow, frequently interrupting each other for some awful trolling. This is where the heavy work takes place, with boosted productivity. Developing, designing, social networking, task assigning, and all these goodies that make us love what we do.
At the end of the day we usually stop and explore the web for new apps, industry news and other goodies. Sleep, reboot, go!
Here is a list of apps we are using in our workflow
- HipChat app for communication
- Dropbox which is our digital storehouse
- Basecamp for ideas, task assigning and notes
- Bit.ly to shorten our sweet urls
- CloudApp to share files and screenshots
- Github to keep our code treasure protected and bug tracking